Kentucky Relay

What is Kentucky Relay?

For everyone, including the thousands of people who are Deaf, Hard of Hearing, Deaf-Blind or Speech Disabled, Kentucky offers an important public service called Kentucky Relay. The State of Kentucky guarantees all citizens access to convenient, reliable options and services that enable them to communicate by telephone.

How does relay work?

Dial 711 from any phone in Kentucky or the appropriate toll-free number below to connect to Kentucky Relay. Give the Communication Assistant (CA) the area code and number you want to call. During a relay call, the CA will voice everything typed by the TTY user and type everything said by the telephone user.

Dial 7-1-1 OR
TTY: 1-800-648-6056
Voice: 1-800-648-6057
Speech to Speech: 1-888-244-6111
Spanish: 1-866-490-4403

Customer Service:
1-888-662-2406 TTY/Voice
kyrelay@hamiltonrelay.com
www.hamiltonrelay.com

CapTel ^®

CapTel ^® is ideal for people with some degree of hearing loss. CapTel ^® works like any other telephone with one important addition: it displays every word the caller says throughout the entire conversation. Captel ^® users can listen to the caller and read the captions on the display window.

How do I apply for specialized equipment?

The Kentucky Commission on the Deaf and Hard of Hearing (KCDHH) TTY Distribution Program offers amplified phones, TTYs, Voice Carry Over (VCO) phones, CapTel phones and other equipment free of charge to citizens who are Deaf or Hard of Hearing in Kentucky. for more information on the distribution program, Click Here or call 1-800-372-2907 TTY/V.

To make a relay call using hamilton Relay Internet, Hamilton Relay VRS or Hamilton Relay Wireless,
visit www.hamiltonrelay.com or Click Here