Voice Mail
Using Brandenburg Telecom Voice Mail
Access Your Voice Mail
From the phone subscribed to the services:
- Dial your local access number (547-1000, 877-1000, 982-1000, 396-1000)
- If prompted, enter your PIN and the #. (default PIN is 0000)
From a different phone:
- Dial your local access number
- Enter your 10 digit mailbox number
- Enter your PIN and then #.
Record Your Greeting
- Access your voice mailbox.
- Press 9 for the mailbox setup menu.
- Press 1 for greeting options.
- Press 2 to record your greeting.
- Record your greeting and then press #.
Change Your PIN
- Access your voice mailbox.
- Press 9 for the mailbox setup menu.
- Press 2 to change your password.
- Enter your new password and then press #.
- When prompted to verify the password, enter it again and then press #.
Retrieve Messages
- Access your voice mailbox.
- Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement "You have X new messages and X saved messages."
- Press 1 to listen to new messages.
- Press 2 to listen to saved messages.
When Retrieving Messages, You Can:
| Press 1 | Play the message again |
| Press 2 | Save the message and play the next |
| Press 3 | Delete the message and play the next |
| Press 4 | Save the message as new |
| Press 5 | Reply to the message* |
| Press 6 | Forward the message to another mailbox* |
| Press 7 | Skip backward in the message |
| Press 8 | To pause the message |
| Press 9 | To skip forward in the message |
* Voice Mail package must be set to allow this function.
Using Voice Mail to E-Mail:
- Check your E-mail as you normally would
- When you get a voice mail message, you will receive an e-mail from Brandenburg Telephone Company delivered right to your inbox. The message will have an attachment.
- Open the attachment and your media player will play the message
- If desired, save the attachment on your PC.
- Follow the links in the message to save or delete the message from the Voice Mail System
